Driver knowledge
Information to provide when booking a tow truck
Accurate details help us send the right flatbed, give a realistic arrival time and agree the price before dispatch.

Laweta24Wawa
Why are photos useful?
Photos allow the loading method, wheel dollies and suitable flatbed to be assessed in advance. This reduces delays and helps us confirm a more accurate price.
Location and vehicle
Send a live location from your phone or provide the street, direction of travel, nearest junction, exit or car-park number.
- Vehicle make, model and type: passenger car, SUV, van or EV.
- Weight, drivetrain and approximate ground clearance when known.
- Workshop, car park or other destination address.
Vehicle condition
Briefly describe the breakdown or damage. It is especially important to know whether every wheel turns and whether neutral can be selected.
- Send one full-vehicle photo and close-ups of damaged wheels.
- Report any locked, torn-off or missing wheel.
- Do not try to move a damaged vehicle before the tow-truck driver gives instructions.
Official sources
Policja: postępowanie podczas awarii · Gov.pl: numer alarmowy 112
Roadside assistance 24/7
+48 505 900 697
Accurate details help us send the right flatbed, give a realistic arrival time and agree the price before dispatch.