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Driver knowledge

Information to provide when booking a tow truck

Accurate details help us send the right flatbed, give a realistic arrival time and agree the price before dispatch.

Information to provide when booking a tow truck

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Why are photos useful?

Photos allow the loading method, wheel dollies and suitable flatbed to be assessed in advance. This reduces delays and helps us confirm a more accurate price.

Location and vehicle

Send a live location from your phone or provide the street, direction of travel, nearest junction, exit or car-park number.

  • Vehicle make, model and type: passenger car, SUV, van or EV.
  • Weight, drivetrain and approximate ground clearance when known.
  • Workshop, car park or other destination address.

Vehicle condition

Briefly describe the breakdown or damage. It is especially important to know whether every wheel turns and whether neutral can be selected.

  • Send one full-vehicle photo and close-ups of damaged wheels.
  • Report any locked, torn-off or missing wheel.
  • Do not try to move a damaged vehicle before the tow-truck driver gives instructions.

Roadside assistance 24/7

+48 505 900 697

Accurate details help us send the right flatbed, give a realistic arrival time and agree the price before dispatch.

Call now+48 505 900 697